Join
Guests save a pass in seconds.
QR or NFC join. Branded Apple and Google Wallet passes. No app download.
Every regular started as a stranger.
Wallet loyalty and guest intelligence for restaurants, from one dining room to a multi-location group. No guest app required.
Lapse risk
4 regulars are overdue
Recommended wallet campaign
Send a win-back before Friday dinner.
Campaign audience
0 wallet guests
Built for modern restaurant operators
Fine dining & hotels
Restaurant groups
Fast casual & coffee
Neighborhood independents
Multi-location brands
Wallet loyalty
Guest intelligence
Staff briefing
Wallet campaigns
Service memory
How it works
We follow the rhythm of your service.
Learn
See who returns and who slips.
Repeat visits, weak days, lapse risk, and capture by channel, clear in one dashboard.
Act
Bring the right guest back.
Wallet campaigns, daily briefings, and check-in context your floor team can use tonight.
One platform
Give every guest a reason to come back.
Wallet loyalty
A pass guests actually keep.
Branded passes, live rewards, and staff check-ins built for busy service.
Guest intelligence
Know what to send next.
Conversion, cadence, weak-day gaps, and lapse-risk segments in one view.
Staff context
Make regulars feel remembered.
Service memory, daily briefings, and allergies surfaced at check-in.
Restaurant intelligence
Guest behavior forecast
3 actions ready
First-to-second
12.5%
Visit cadence
13.1d
Lapse risk
4
Weak-day demand
Last 90 days
Tuesday is your strongest loyalty day
13 visits in 90 daysUse it as the baseline for staffing, prep, and regular guest expectations.
4 regulars are overdue
Pattern riskThese guests have broken their usual cadence but are not fully lapsed yet.
2 guests are lapsed
Win-back audienceA targeted wallet update can bring back guests who already know the restaurant.
By the numbers
12.5%
First-to-second visit conversion
4
Guests at lapse risk
100%
Weak-day demand gap
0
Wallet guests in last campaign
Our philosophy
The most valuable guest is the one who comes back.
Great restaurants are built on relationships. Muna turns every check-in into context: preferences, cadence, and the next wallet campaign, so your team can make every visit feel personal.
12.5%
First-to-second visit conversion
Illustrative metrics from product demos
Ready to make every guest a regular?
See how Muna turns wallet check-ins into guest relationships in a 15-minute product tour.
FAQ
Frequently asked questions.
Everything you need to know about wallet loyalty and guest intelligence for your restaurant.
Do guests need to download an app?
No. Guests scan a QR code or tap an NFC tag, then save a wallet pass. The goal is to keep the experience lightweight.
How do staff confirm visits?
Staff can scan the pass or enter the member code. The workflow is designed for real service, not a long checkout process.
Does this replace our POS or inventory system?
No. It starts as a customer intelligence layer for repeat visits. POS, revenue, inventory, and labour data can be added later when you want deeper forecasting.
Who is this for?
Single-location restaurants, growing groups, and multi-site brands that want wallet-native loyalty plus guest intelligence, without replatforming POS or asking guests to install another app.